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Solving Problems in the Field | Workplace Essential Skills

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Employees in the information technology industry use math to solve problems in their daily jobs, like how much server space is needed for certain applications.

Using English Measurement | Workplace Essential Skills

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From server storage to fiber internet cable length, understanding measurements is an essential information technology workplace skill.

Entering Information Accurately in Transportation | Workplace Essential Skills

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Employees at a warehouse and shipping company explain how they are careful to enter information accurately into forms to make sure that orders are correct and go to the right place, keeping customers happy and their jobs moving smoothly.

Check Your Understanding | Workplace Essential Skills

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Employees in the transportation and logistics industries read important information like safety manuals, operating instructions and packing slips. When you’re reading for work, it’s important to make sure you understand what you are reading. If you aren’t sure, make sure you know what steps you can take to get the information you need.

Bits, Bytes, Megabytes | Workplace Essential Skills

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Employees in the information technology industry have a good sense of how data is measured, from bits to bytes to megabytes and terabytes.

Finding Area | Workplace Essential Skills

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Determining area is critical to many jobs in the construction industry. Workers use a formula to find the area of roofs and floors and solve other important problems on the job.

Entering Information Accurately in Construction | Workplace Essential Skills

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In the construction industry, forms are often used to keep track of orders, supplies and inventory, and maintenance records. To prepare yourself to confidently use forms at work, become familiar with different types of forms used at worksites and strategies for filling them out completely and accurately.

Writing for Different Audiences | Workplace Essential Skills

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When you write for work, it is important to consider who your audience is and what they need to know. Employees in the information technology industry write differently when they are writing messages to coworkers, emails to clients, and social media posts for the public.

Planning Written Communication | Workplace Essential Skills

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When you write something for work, planning is an important first step. What do you want to say, who is your audience, and what is your format? In the information technology industry, gathering and sharing the correct information is key to good workplace writing skills.

Organizing Your Writing | Workplace Essential Skills

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Gathering facts and organizing your thoughts is an important step in the writing process. A customer service representative at a logistics company explains how he prepares to write an email to a customer.

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